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ManageEngine SupportCenter Plus

Free - ZOHO Corp.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
components, visual components, object pascal, lexical analyzer, source codes, c builder, tokens, libraries, lexer, parser
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Polar Help Desk Free

Free - Polar
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
wiki, web based help desk, data base, labels, arcade game, office, trouble ticket, invoicing, articles, small
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Delphi Knowledge Base

$29.00 - Baltsoft
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.
issue tracking, customer support, call center, buffer, ansi, convert, killetsoft, utf8, viewer, data viewer
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QInvoicing

$250.00 - QSOFT
This program includes all invoicing software features (complete purchases, sales and warehouse management) as well as automatic management of osCommerce on-line shop: upload product information (categories, manufacturers, descriptions, prices, stock and photos) and download all data about clients and purchase orders directly into your invoicing database. Furthermore, all features are completely automatic without the need to retype any data.
data conversion, geo data, unicode, business, workflow management, groupware, peer to peer, secure messaging, collaboration software, teamwork
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Polar Help Desk

$200.00 - Polar
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
file sharing, collaboration, task management, hydrolysis, titration, problem, print, invoice, online technical support, computer technical support
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NALalyse

Free - John Foster
NALalyse allows Novell ZENWorks administrators to quickly sanity check, search and document ZENWorks for Desktops NAL objects - its sophisticated rule-base detects dozens of potential NAL configuration issues, including accidental distribution of machine specific registry and file data, inappropriate distribution of system DLLs, applications with no associations, slow to distribute apps and deviations from Novell best practices
technical support, helpdesk system, article management, content management, search engine, outliners, simple knowledge management, article storage, myinfo, unstructured information
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