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iReferent Light
$20.00 - Sitex Ltd.
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
call, phone, caller id, callerid, telephone, directory, helpdesk software, helpdesk, help desk software, call manager, caller id software
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SI Caller ID
Free - Pingram Software
Give your old modem a new life – use it as part of a big-screen talking Caller ID announcement system. Learn who's calling without leaving your sofa. See caller's name and number on your computer desktop or hear your computer speaking them out loud. Save your time and nerves and defend yourself against telemarketing calls not covered by the National Do Not Call Registry. Install SI Caller ID and turn your PC into a powerful call screening system
call recording, tapi, windows, call controller, call delegation, axon, pbx director, pabx, windows pbx, pbx manager, pbx controller
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WhoCalls Caller ID detection
$20.00 - MAW Software Ltd
WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.
call delegator, virtual pbx, pbx delegation, talking caller id, help desk, call recorder, monitoring, workload, optimization, reporting, centers
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Rander
$236.00 - Ranat
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.
volume, staffing, forecasting, audio, phone recording, company, auto attendent, music information on hold, call queueing, skype pbx, voicemail
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CallerID Monitor
$19.95 - ST-Tools
CallerID Monitor is a powerful full-featured Caller ID detection software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to call. It uses your modem or ISDN adapter and Caller ID service provided by your local phone company in order to identify who's calling. You can use CallerID Monitor while you're online. If you have ISDN adapter, Call Waiting feature is supported.
dial by name, automatic, distribution, visual call flow menu builder, workshop, call centre, inventory, centerdesk, recorder, modem, speech
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DataTrack System
$349.99 - Magnoware Systems
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
free caller id, cassette, microcasstte, dictation, speech recorder, call center recording, wav player, microphone, voice recording, voice activation, transcription
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