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AverageTime
Free - NightEffect
AverageTime is a quick and simple application that will average together a series of times, entered as HH:MM. Very useful in call center applications, such as finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. (Freeware)
wav player, microphone, voice recording, phone recording, monitoring, voice activation, transcription, wave, sound recorder, calls, text to speech, talk
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DataTrack System
$349.99 - Magnoware Systems
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
talking, name, speech, voip call center, time, callerid, caller id software, talking caller id, telephony, outlook, help desk, custom
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CallerID Monitor
$19.95 - ST-Tools
CallerID Monitor is a powerful full-featured Caller ID detection software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to call. It uses your modem or ISDN adapter and Caller ID service provided by your local phone company in order to identify who's calling. You can use CallerID Monitor while you're online. If you have ISDN adapter, Call Waiting feature is supported.
address, people, contact, telephone calls, subscriber, personal, solutions, manager, user, office, directory, ireferent
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Audio Caller ID
$19.95 - Beiley Software
Audio Caller ID will announce a caller's name over your computer
speakers, email you when specified calls are received, and even block
calls you choose. You can optionally assign pre-recorded sounds to be
played for specified callers. Audio Caller ID can publish your call
log to your own web site. Easily return any call by just double
clicking on any call in the log, and your modem will dial the number
for you.
relation, home, caller identification, identify caller, call display, call 411, call id, block caller id, call identity, service level agreement, callcenter, knowledgebase
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Picture Caller ID
$19.95 - Pingram Marketing
Picture Caller ID identifies callers before you answer the phone. Call Blocking enables effective telemarketer call block by cutting off black-listed numbers, such as the numbers that are blocked, out-of-area, or unidentified. Picture Caller ID lets you screen your calls using text-to-speech to announce the caller's name and number, so you only answer the call when you want to. It sits silently in the system tray, notifying you when a call comes.
helpdesk for free, support, ticket, knowledge base, service software, web connector, trial software, service desk, service, service level, block phone call, block out of area calls
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Modem Spy
$34.95 - SoftCab Inc
Modem spy is handy utility for telephone calls recording. Features: 1) record phone calls. 2) record from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information
block incoming call, callerid modem, teley, windows, block call, unknown, block unwanted call, call block, block unknown call, outofarea, skype, average
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