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Call Response


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PhoneTray Dialup Clear Focus Call Centre Call Accounting Mate Simply CallerID
Internet Call Waiting - no monthly fees! Clear Focus Call Centre Call Accounting Mate is used for call billing Simply CallerID is a simple callerID program


$14.95 - Traysoft Inc.


Don't miss another call while online! PhoneTray Dialup can notify you when someone is calling while you are online. This full featured Caller ID software shows and speaks callers name and number, logs your incoming calls and blocks unwanted calls.

Free - Bespoke Software Solutions Ltd


Clear Focus Call Centre is completely free call centre software for SME's. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.

$375.00 - Call Accounting and Telephone Reporting


Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to individuals or departments.

$7.00 - Silverthorne Systems


Simply CallerID is a simple, but full featured callerID program. At only $7. 00, the program is by far the most affordable on the market. Includes database logging, aliasing, call blocking and various forms of notification.


Record telephone calls to MP3

Modem Spy
$34.95 - SoftCab Inc

Modem spy is handy utility for telephone calls recording. Features: 1) record phone calls. 2) record from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information

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A tool to calculate on-the-fly call times

CallApp
Free - Digital Morse Solutions

CallApp is a call timer used to time your calls, it also integrates a handy tabbed notepad to jot your notes down. With the gathering of call statistics you can export them as Excel spreadsheets with graphed statistics. These graphed statistics include your Call Average, Not Ready Average, Time Worked, Total Hours worked as well as daily stats on top of that.

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Automate Processing your email leads

Web Response Grabber Standard
$299.95 - eGrabber

Web Response Grabber automatically processes your email leads. It automatically downloads emails submitted through web forms and third party sites, and processes them into your contact manager. It automatically assigns follow-up whenever a visitor fills up a Web Form on your site. It can also send auto response emails, schedule follow-up with the lead, check for duplicates and lot more...

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Virtual PBX Software for Call Centers

Axon Virtual PBx System
Free - NCH Swift Sound Software

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

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Automatic doctors calls for a year with Excel

Automatic Doctors Calls with Excel
$299.00 - Shift Schedules

Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history to randomly select who is assigned to each call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the year. Creates files for use by MS Outlook Calendar as well as your PDA or Smart Phone.

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Answering system and telephone dialer.

VoiceCall
$39.00 - Code Sector Inc.

VoiceCall is an answering system and telephone dialer with Caller ID and Speakerphone support. The answering system features multiple mailboxes, remote message retrieval, web server, call screening and speech synthesis. It can e-mail or forward recorded messages to your mobile device. VoiceCall dialer features auto-redial of busy numbers, auto-name-lookup and 25 speed dial buttons. VoiceCall can automatically record your conversations.

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