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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
knowledge base, knowledge, knowledgebase, search, base, general knowledge, organize notes, manage information, organize articles, knowledge software, capture web page, information manager
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Personal Knowbase Reader
Free - Bitsmith Software
Personal Knowbase Reader is a viewer for files created by Personal Knowbase freeform notes management software. Share Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use.
knowledge base software, general knowledge base, document management, knowledge management, html, customer, articles, support, knowledge retention, project management, knowledge management system, project documentation
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KBase for Outlook
$190.00 - kalmstrom.com Business Solutions
A knowledge baseĀ that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.
help desk, problem, service, management, public folder, outlook, notes, portable, organize, text, ideas, custom
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KBase for Outlook
$190.00 - kalmstrom.com Outlook Solutions
A knowledge baseĀ that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.
solution, tracker, generate, relevance, searchable, desk, files, instant, help, issues, knowledge management solution, intranet
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Data Form ActiveX Control
$95.00 - Neodeck Software
The ndDataForm is an encapsulated interface control that allows any programmer with an ActiveX compliant development environment or document and with minimum knowledge of coding or database skills to create complete database applications in minutes, anywhere, anytime. Even if you are in the middle of a project, or are just starting, you don't need to make any changes to your actual applications to implement the ndDataForm control.
small, customer support software, service level agreement, contact management, request tracking, customer help desk, sla violation tracking, active directory, self service portal, trouble ticketing system, word, index
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Querybot Web Knowledgebase/FAQ
$19.95 - Querybot Systems
Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.
research, freeform, knowbase, organizer, cardfile, free form, information, activex, authorware, director, development, control
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