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ManageEngine ServiceDesk Plus

Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
hit counter, email management, customers, web log, online, work order management, support management, exercise, rehabilitate, tendonitis, stretch break
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SysAid Help Desk and Asset Management

Free - Ilient Help Desk Software
SysAid provides extensive Helpdesk, Knowledgebase, Asset Management, Monitoring, Reports and Analysis applications, in a simple, attractive and easy-to-use package. SysAid Help Desk Software comes with standardized templates to help you get started right away, or fully customizable options to meet your day-to-day IT needs.
password reset self service, blackberry thumb, ergonomics, password reset, repetitive strain, workplace, web based password reset, tendinitis, musculoskeletal, injury, stretches
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SysAid Help Desk Inventory and Monitoring

Free - Ilient Help Desk Software
SysAid is software for organizations' IT (Information Technology)
departments. It provides asset management and monitoring, automatically scanning the
organization's network, listing and testing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides
details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it.
SysAid also provides help desk.
prevent, desk doctor, help desk password reset, medical, health, carpal tunnel, orthopedic, einspine, internet, intranet, workflow management
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Help Desk Authority (formerly BridgeTrak)

$995.00 - ScriptLogic Corporation
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
trouble, akeni, server, corporate im, notification, instant messaging, web chat, business im, conference, enterprise im, live sales
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Akeni Help Desk Assistant Enterprise IM

$799.00 - Akeni
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
active directory, address, visual, website, download, company, offline, business, product, representative, answer
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HelpBox

$695.00 - Layton Technology Inc
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.
communicate, queries, operator, complex, alert, voice, message, block, services, live, skin
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