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ManageEngine SupportCenter Plus
Free - ZOHO Corp.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
customer, management, project management, time tracking, time management, service, customer tracking, project tracking, timekeeping, project recording
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ManageEngine SupportCenter Plus
Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
task tracking, time keeping, timesheets, client tracking, time allocation, timesheet, task management, sales, contact management, relationship
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CRMadar
Free - MADAR
CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs.
With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity.
eksport to excel, Ability to create a campaign and record key information,
accounting, invoice, customer support software, time recording, service level agreement, helpdesk, inventory, customer support, request tracking, knowledge base
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Service Desktop Pro
$99.95 - Webtech Softwares & Services Ltd
Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers,IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management.
sla violation tracking, self service portal, trouble ticketing system, task recording, invoices, contact manager, business, email, orders, control
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vtiger CRM
Free - vtiger
Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.
invoicing, print, sale, order, mobile, scheduling, purchase, billing, office, pocket
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Mail Commander Pro
$119.95 - InternetSoft Corporation
Mail Commander Pro is a full-featured super-fast email program with business contact information manager that does it all - from the everyday sending and receiving of e-mails to managing mailing lists and processing leads. Mail Commander Pro offers business contact management that enables you to organize and manage all contact, offers, and customer information in a single location so you can spend less time looking for information.
handheld, helpdesk software, help desk software, help desk, business software, workflow management, telemarketing, call tracking, system, sales force automation
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