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VueChat Enterprise Server
$19.00 - VueCam
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
customer, help desk, customer service software, helpdesk, chat, customer support software, linux, business, unix, server, video chat, representative
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LiveServiceDesk
$249.00 - SwampFox Software Ltd
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.
client, live voice, call center, user, live help, website, service, voip, webcam chat, java, express, lindows
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Service Hawk
$179.00 - Wingenuity, Inc.
Don't risk losing money or valuable customers due to service failures! Keep your Windows Services up and running! Service Hawk is a Windows Services monitoring application for the Windows XP/2000/2003/Vista platforms that will monitor all of your Windows Services, automatically restart services for you if they go down, notify you immediately through optional email and alertbox notification, and log the service interruption to a log file.
online, web based, corporate, video camera, instant messaging, small business crm, crm software, schedule, knowledge base, hosting, newsletter, telephone messages
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Queuing Model Excel
$27.00 - Bizpep
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
telephone calls, post it notes, ecrm, support center, call logging, tickets, telephony, support calls, workflow, sticky notes, managements, outlook
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RealMetrics Client - Email Hosting
Free - RealMetrics, LLC
RealMetrics performs over 110,000 tests per day against actual accounts established with email hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top email hosting providers.
incidents, relationship, live chat, calendar, customer request, contract, customer service and support, easy, five steps, technician, appointment, phone
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RealMetrics Client - VPS Hosting
Free - RealMetrics, LLC
RealMetrics performs over 110,000 tests per day against real accounts established with VPS hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top VPS hosting providers.
live support, live help software, live support software, applet, webstart, live video, voice over ip, management, affiliate, government, enterprise, home
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