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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
customer, support, online, service, customer support software, live help, live chat, helpdesk, knowledge, live support, help desk, service level agreement
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MGCS
$349.00 - Dennis Baggott and Sons
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..
contact management, request tracking, knowledge base, management, sla violation tracking, self service portal, trouble ticketing system, base, live customer support software, live person, customer online support, online sales software
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Customer Care Computer Software
$249.00 - iPod data recovery
Online web chat program enables visitors of your site to connect with company executives in real time regarding their queries about the product or services. Software allows company representatives to provide instant answer to all their queries and problems by using pre written and canned messages. Application transfer chat session from one executive to another in case visitor requires any additional support regarding company products.
live chat support, click to support, live support software, workflow management, chat, web based help desk, voice, technical support, chat software, download, live, helpdesk software
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SimpleHelp
$295.00 - SimpleHelp Ltd
Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $295.
online technical support, computer technical support, help desk software, helpdesk system, trouble ticket, video, multipoint, application sharing, triple play, conferencing, customer help desk, active directory
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Karichat
$4.95 - Karichat
KariChat enables webmasters to chat with their visitors in real-time, enabling live help and live support, and providing means to engage the visitor into an instant sale.
web based support, generic customer support, pocket pc, address, visual, website, company, offline, business, product, representative, answer
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123 Live Help Linux Server Software
Free - TopCMM Software Corp.
123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
communicate, queries, operator, complex, alert, message, block, services, tech support, support software, remote support, visitor monitoring
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