Customer Support

AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.

customer, support, customer support software, live chat, online, live help, helpdesk, knowledge, live support, help desk, request tracking, knowledge base

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MGCS
$349.00 - Dennis Baggott and Sons

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

service level agreement, contact management, service, management, trouble ticketing system, sla violation tracking, self service portal, base, customer online support, online sales software, live chat support, live customer support software

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SimpleHelp
$395.00 - SimpleHelp Ltd

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.

click to support, live support software, live person, workflow management, web based help desk, technical support, chat software, online technical support, trouble ticket, helpdesk system, helpdesk software, help desk software

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Karichat
$4.95 - Karichat

KariChat enables webmasters to chat with their visitors in real-time, enabling live help and live support, and providing means to engage the visitor into an instant sale.

computer technical support, video, multipoint, conferencing, application sharing, voice, triple play, active directory, customer help desk, generic customer support, pocket pc, web based support

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123 Live Help Linux Server Software
Free - TopCMM Software Corp.

123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.

support software, tech support, remote support, sales, visitor monitoring, help, chat, live chat solution, online sales support, live chat customer service, live chat services, live sales tool

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123 Live Help Chat Mac Server Software
Free - TopCMM Software Corp.

123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.

live chat tool, live chat sales service, web based, support desk, web based helpdesk, ireland, knowledgebase, multi lingual, free download, clipper, evaluation, multilingual

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