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Boldchat
Free - Bravestorm, LLC
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.
distribution, software install, software management, problem resolution, call tracking, mail support, mail tool, outlook tool, support tool, boilerplates, outlook plugin
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Boldcenter Operator Client .NET
Free - Bravestorm, LLC
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
outlook add in, text modules, e mail tool, pc inventory software, network inventory software, it troubleshooting, desktop manager, pc auditing software, network management software, asset management software, network auditing software
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Adventnet ManageEngine ServiceDesk Plus
Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
security management, user workspace, personalization, desktop management, logon scripts, application preferences, patch management, desktop configuration, application patching, group policy preferences, software updates
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ManageEngine ServiceDesk Plus
Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
tech support, virtual, file synchronization, data synchronization, mobile email client, bookmarks sync, window mail sync, synchronization software, favorites sync, mail synchronization, email backup software
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Responsive Knowledgebase
$49.00 - Responsive Software
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
synchronize files, netsupport manager, remote pc access, remote administration, remote control, pc remote access, software inventory, hardware inventory, software distribution, reservation, checkout
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Defect Tracker
$30.00 - Pragmatic Software Co., Inc.
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.
checkin, property management, corporate, guests, room planning, agents, bookings, room stays, hotel marketing, folios, billing
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