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Request Commander
$29.95 - NesterSoft Inc.
Request Commander - trouble ticketing system for tracking user requests.
Allows you to process user requests on-the-fly and store their conveniently.
Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy.
Request Commander offers quick information adding that received by phone or email.
bug tracking, request tracking, issue tracking, defect tracking, bug tracker, issue tracker, bug tracking software, track software sales, auto email merge, defect tracking software, customer support software, service level agreement, contact management
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Bug Registry
$49.99 - Extensible Business Solutions
Bug tracking is supposed to save you money. Tracking bugs and feature requests is an important part of software development. The earlier and quicker bugs are resolved, the lower your development cost and the higher your quality. Bug Registry puts improved quality, communication, and reporting within reach. Bug Registry is more than just an easy-to-use bug tracking program - it's a powerful quality control tool for software development teams.
knowledge base, management, sla violation tracking, service, self service portal, customer, trouble ticketing system, defect tracking tool, defect tracker, defect tracking system, bug tracking system, bug tracking tool, issue management
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AdventnetManageEngine SupportCenter Plus
Free - Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
task tracking, groupware, project management, team collaboration, task, workflow management, request, response, desk, ismrr, help, tracks, user
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ManageEngine SupportCenter Plus
Free - ZOHO Corp.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
requests, bug doctor, bug registry, extbs software, extbs, customer help desk, active directory
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ManageEngine SupportCenter Plus
Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
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