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rapidHELP
Free - rapidHelp Software
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
relationship, web based, service software, website tools, fusion, website crm, website support, ontiva, online technical support, computer technical support, push web pages
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Live Site
$99.00 - Intermedium Corp.
The free software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0!
helpdesk system, live help desk application, management, liveperson, calendar, source, meeting, download, schedule, code, product
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QUAD Help Desk Pro Edition 2006
$299.00 - Dennis Baggott and Sons
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
customer request, contract, administrator, multi, admin, customer service and support, secure, five steps, script, technician, appointment
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Help Desk for IIS
$199.00 - MIS Utilities
Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
phone, internet, support desk, text chat, live chat for websites, ajax chat, e commerce, live help for websites, visitor tracking, web chat, website chat
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Global Site Support
$23.00 - Kangasoft Pty Ltd
Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
instant messaging, issue, knowledge, base, desk, outlook, monitoring, webcam chat, java, screentalker, instant message
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CustomerReach
$89.95 - CustomerReach
Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.
real time chat, video, multipoint, application sharing, triple play, conferencing, live help software, voice, live customer service chat, free live chat software, humanclick
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