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ManageEngine ServiceDesk Plus

Free - ZOHO Corp.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
network inventory software, software license compliance, it troubleshooting, pc auditing software, network management software, asset management software, network auditing software, help desk system, customer service, problem resolution, call tracking, trouble
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ManageEngine ServiceDesk Plus

Free - AdventNet Inc
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
desk, tracking, help, ticket, ireland, multi lingual, knowledge, free download, clipper, multilingual, dublin, spanish
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Freeware HelpDesk CentreDesk Quotation

Free - Merging Technologies
CentreDesk Quotation is a FREEWARE multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
centredesk, knowledgebase, evaluation, solutions, mapi, powerbuilder, centredesk quotation, quotations, netsupport, active directory, defect tracking, support management
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DNA Helpdesk

$1600.00 - NetSupport Ltd
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
work order management, files, lost, inaccessible, undelete, rescue, recovery, restore, data, sticks, folder, restoration
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Public Folder HelpDesk for Outlook

$1150.00 - kalmstrom.com Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
video, recover, backup, repair, storage, media, music, images, memory, formatted, pen drive, corrupted
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Public Folder HelpDesk for Outlook

$1400.00 - kalmstrom.com Business Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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