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Help Desk Authority (formerly BridgeTrak)
$995.00 - ScriptLogic Corporation
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
active directory, call, logging, internet, intranet, service, customer, work order management, support management, trouble, ticket
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Akeni Help Desk Assistant Enterprise IM
$799.00 - Akeni
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
security management, personalization, desktop management, logon scripts, desktop configuration, application patching, patch management, software updates, application preferences, group policy preferences, user workspace
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HelpBox
$695.00 - Layton Technology Inc
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.
email, live help, akeni, live support, server, corporate im, notification, instant messaging, web chat, business im, conference
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Cool Desk
$24.95 - Shelltoys Inc.
Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click.
enterprise im, live sales, pc remote control, remote control software, multiple, skin, cool, grid, drag, xdesk, wheel
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IPI.MANAGER
$599.95 - IPI Business Solutions, Inc.
IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.
plus, perfect, microsoft, enable, intellimouse, icon, hotkey, vern, altdesk, goscreen, feature
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JiJiTechnologies Password Reset
Free - JiJiTechnologies
JiJiTechnologies Password Reset is a web based system that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.Supports Password Reset/Unlock account/Change Password through web.
miniwindows, mouse, transparent, remote control, remote support, remote desktop, remote access, protection, kosten, application, tracker
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