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VersaSRS Help Desk
Free - VersaDev
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.
customer support, helpdesk, help desk software, helpdesk software, support, issue tracking, helpdesk system, free help desk software, web based, computer inventory, problem resolution, help desk system
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AccessAble Help Desk Professional Edition
$499.00 - Dennis Baggott and Sons
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
call center, customer service, call tracking, web based help desk, web enabled help desk, desk, help, service, help desk application, dms help desk, it help desk software, computer help desk
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LBE Free Helpdesk
Free - Leigh Business Enterprises Ltd.
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
support requests, issue, contact centre, service request, incident, thin client, self help, call centre, browser based, case management, issue management, technical support
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SRM Help Desk 2005
$479.00 - Dennis Baggott and Sons
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
instant messaging, asset management, network, trouble ticket, it help desk, tracking, knowledge base, hardware, inventory, customer support software, online technical support, computer technical support
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AccessAble Help Desk Pro Edition
$499.00 - Dennis Baggott and Sons
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
support desk, web based helpdesk, free helpdesk software, free helpdesk, free help desk, free helpdesk system, free help desk system, sla management, contract management, trouble ticketing, purchase order management, service desk
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BridgeTrak Help Desk Software
$995.00 - Kemma Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
trouble, ticket, email, live help, problem, akeni, chat, live support, server, corporate im, management, notification
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