Help Desk

Defect Tracker
$30.00 - Pragmatic Software Co., Inc.

Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.

network inventory software, network management software, asset management software, symark software, network monitor, pc remote control, software distribution, pc control, remote control software, nt remote control, inventory software, project

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Auscomp IT Commander - Deutsch
$295.00 - Auscomp

Die Web Basierende Help Desk Lösung für sämtliche Branchen ist eine Unschätzbare & Einfach zu Bedienende Support Plattform für alle Ihre Mitarbeiter & Kunden. Es erhöht die Produktivität, erspart Zeit und damit verringert Supportkosten. Ist in jeder vorhandenen Infrastruktur Einfach zu Installieren und Einsetzbar. Kostenlose 14-Tage Testversion für Windows & Linux.

reporting, request, servicedesk, dispatching, scale, technical, accounting, etom, ticketing, itsm, lead, task

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DataTrack System
$349.99 - Magnoware Systems

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

scheduling, call, logging, pc inventory, pc asset, remote control, file transfer, productivity tools, access desktop, remote desktop, remote access

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DNA Helpdesk
$1600.00 - NetSupport Ltd

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req

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Auscomp IT Commander
$295.00 - Auscomp

An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy.

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HelpBox
$695.00 - Layton Technology Inc

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

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