Helpdesk

Public Folder HelpDesk for Outlook
$300.00 - Kalmstrom.nu Outlook Solutions

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.

helpdesk software, support, help desk, customer support, customer service, call tracking, help desk software, helpdesk system, problem resolution, call center, help desk system, issue tracking

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Razordesk helpdesk 3U
Free - Blue Tang Web Systems Ltd

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.

technical support, trouble ticket, outlook, razordesk, ticketing system, web helpdesk, web help desk, web helpdesk software, web help desk software, customer relations management, service, customer

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Razor helpdesk 10U
$175.00 - Blue Tang Web Systems Ltd

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

web based, management, free help desk software, free helpdesk software, free helpdesk, free help desk, free helpdesk system, free help desk system, knowledge base, service desk, ticket, netsupport

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Help Desk-99
$180.00 - Leigh Business Enterprises Ltd.

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

active directory, knowledge, asset management, issue, pc anywhere, knowledgebase, remote control, remote control software, network management, email, newsletter, network

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StromaSoft CRM Customer Service Helpdesk - Outlook Edition
$199.00 - StromaSoft Ltd

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

telephone messages, telephone calls, post it notes, ecrm, support center, call logging, inventory, tickets, telephony, instant messaging, audit, support calls

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Cerberus Helpdesk
$199.00 - WebGroup Media, LLC

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

workflow, sticky notes, managements, incidents, relationship, sla management, contract management, trouble ticketing, purchase order management, tracks, track, system

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