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Issue Tracking


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Bug Trail Personal Simple Project ToDo BugSentry DataTrack System
Bug and Defect recording and Tracking tool Really easy project tracking. Automatic error reporting for .NET and COM Quality service management software.


$29.50 - Osmosys


Capture and track all your software bugs with Bug Trail. Attach screenshots, automatically capture system parameters and create well formatted MS-WORD and HTML output reports. Available both in personal and Workgroup versions.

$49.95 - Igor Jese


Simple Project ToDo provides really easy project tracking based on to-do lists and simple priorities, allowing you to focus on your projects and increase your productivity. Ideal for single developers and small teams.

$149.00 - IT Collaborate


BugSentry is Automatic Error Reporting software for . NET and COM applications # Receive automatic bug reports when your application fails. # Fully hosted solution: Issues are encrypted with your key.

$349.99 - Magnoware Systems


The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.


Easy to use helpdesk softwa - sensibly priced

Help Desk-99
$180.00 - Leigh Business Enterprises Ltd.

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

meeting manager, smart tracker, action points, resource allocation, payroll, billing, error reporting, logging developer tools, quality assurance, issue tracking qa, work order management, support management




 

Collaborate on helpdesk tickets in Outlook

Public Folder HelpDesk for Outlook
$1150.00 - kalmstrom.com Outlook Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

trouble ticket, help desk, problem resolution, customer service, call tracking, helpdesk system, help desk system, trouble, ticket, desk, help, cell phone


Collaborate on helpdesk tickets in Outlook

Public Folder HelpDesk for Outlook
$1400.00 - kalmstrom.com Business Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

time management, webware, mobile, track, job management, hosted, time card, task management, job tracking, plan, risk management, productivity tool




 

Collaborate on helpdesk tickets in Outlook

Public Folder HelpDesk
$1400.00 - kalmstrom.com Business Solutions

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

time tracking tool, project time tracking, tracking time, time and expense tracking, project time tracking software, time tracking software, time tracking program, time tracking expense software, small office, smartworks, meeting summary


Comprehensive help desk software

Help Desk Authority (formerly BridgeTrak)
$995.00 - ScriptLogic Corporation

Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too


Free Task and Time Management Software

TrackRay
Free - TrackRay

TrackRay is free web based Task and Time management software for mobile and desktop use. It can track project task assignments, activities, progress status; record timesheet entries and evaluate team members' workload; monitor effort spent on projects, activities, customers, etc. TrackRay features: * Task and Time, Tracking Capabilities, * Easy to use, * Full mobile support, * Statistics and Reports, * Customizable, * Hosted software, * FREE


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