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DNA Helpdesk

$1600.00 - NetSupport Ltd
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
application patching, patch management, remote management, software updates, application preferences, group policy preferences, user workspace, knowledgebase, support desk, quotations
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Twilight Utilities Desk Switcher

$9.99 - Twilight Utilities
Never Expires. Give yourself more room on your 2K/XP desktop with this handy desktop manager. Switch instantly between desktops virtual with simple key strokes or use the mouse. Never run out of desktop space again! Each desktop can have its own unique wallpaper to help you better navigate.
problem resolution, customer service, call tracking, help desk system, remote access, live chat, desktop manager, service, centredesk, knowledge
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Help Desk Authority (formerly BridgeTrak)

$995.00 - ScriptLogic Corporation
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
solutions, powerbuilder, free download, clipper, dublin, spanish, ireland, multi lingual, evaluation, mapi
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EasyDesk helpdesk

$49.00 - Ziggyred Software
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. For single or multiple support staff and with many features and reports. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
multilingual, centredesk quotation, network management software, productivity tools, access desktop, mobile access, multi, netsupport, active directory, wall
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FREEWARE CentreDesk Corporate

Free - Merging Technologies
CentreDesk Corporate is a FREEWARE multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
paper, switcher, twilightutilities, twilight, utilities, contact, contacts, contact manager, webmaster, web statistics
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CentreDesk Corporate

$99.00 - Merging Technologies
CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
web logs, sales, web stats, email manager, hit counter, email management, customers, web log, defect tracking, trouble
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Show: All | Freeware
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