Knowledge Base

KBase for Outlook
$190.00 - kalmstrom.com Outlook Solutions

A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.

knowledge, search, knowledgebase, base, help desk, customer, articles, management, html, problem, service, support

---

powerDOCUMENTS
$19.00 - KLV GmbH

powerDOCUMENTS is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information.

document management, knowledge management, public folder, outlook, desk, help, project management, contact management, word, knowledge retention, knowledge management system, project documentation

---

Stash
$13.95 - Zeno Systems

Stash is a tiny, free-form knowledge base that's easy to use for folks on the go. And since Stash is fully portable, its an astute choice when used with flash drives and other removable media. With Stash you can create, and manage a variety of data like: journals, notes, phone numbers and addresses, recipes, letter templates, code snippets. Stash can even read your data aloud with its inbult text to speech engine. Free upgrades for life.

customer support software, service level agreement, request tracking, sla violation tracking, self service portal, trouble ticketing system, custom, solution, tracker, generate, relevance, searchable

---

Delphi Knowledge Base
$29.00 - Baltsoft

Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.

files, instant, small, general knowledge, organize notes, manage information, organize articles, knowledge software, create knowledge base, capture web page, information manager, knowledge base software

---

Omni Customer Support
$69.00 - Omni Customer Support

Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

general knowledge base, issues, notes, portable, text, ideas, helpdesk software, sla management, itil, contract management, trouble ticketing, purchase order management

---

powerKNOW
$1190.00 - KLV GmbH

powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up.

inventory management, service desk, asset management, itil help desk, wiki, intranet, workflow management, education, office, tiny, editor, title

---