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ISMRR
$79.00 - Sendero Software
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked.
Simple to use interface!
Configure almost all aspects of the program
Connect from any remote site
Color coding of Requests and Users
Advanced searching (SQL and Full Text)
Built-in Knowledge Base (regulated by Admin)
And much more...
bug tracking, defect tracking, project management, issue tracking, time tracking, bug tracker, customer support software, service level agreement, contact management, knowledge base, management, sla violation tracking
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Request Commander
$29.95 - NesterSoft Inc.
Request Commander - trouble ticketing system for tracking user requests.
Allows you to process user requests on-the-fly and store their conveniently.
Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy.
Request Commander offers quick information adding that received by phone or email.
service, self service portal, customer, trouble ticketing system, bug tracking software, issue tracker, task tracking, project tracking, track software sales, enhancement request tracking, auto email merge, defect tracking software
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ManageEngine SupportCenter Plus
Free - ZOHO Corp.
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
timesheet, workflow management, defect tracking system, bug tracking system, issue management, bug report, problem report, software lifecycle management, software testing, defect tracker, requests, time management
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ManageEngine SupportCenter Plus
Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
groupware, team collaboration, task, project, payroll, billing, time, project time tracking, time tracking software, defect tracking tool, bug tracking tool, timekeeping
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Request Organizer Deluxe
$75.00 - PrimaSoft PC
Request Organizer Deluxe is a flexible request management software for Windows users. Our software enables you to track and manage a large number of requests, complaints, suggestions, feedbacks, todo items .... For the database novice, Organizer's intuitive interface and ready-to-use request management solutions make it easy to set up and use.
project recording, time keeping, timesheets, client tracking, customer tracking, time allocation, task management, task recording, request, response, customer help desk, active directory
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Bug Registry
$49.99 - Extensible Business Solutions
Bug tracking is supposed to save you money. Tracking bugs and feature requests is an important part of software development. The earlier and quicker bugs are resolved, the lower your development cost and the higher your quality. Bug Registry puts improved quality, communication, and reporting within reach. Bug Registry is more than just an easy-to-use bug tracking program - it's a powerful quality control tool for software development teams.
desk, ismrr, help, tracks, user, tracking time, request manager, request software, complaints, todo items, suggestions, feedbacks
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