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ISMRR

$79.00 - Sendero Software
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked.
Simple to use interface!
Configure almost all aspects of the program
Connect from any remote site
Color coding of Requests and Users
Advanced searching (SQL and Full Text)
Built-in Knowledge Base (regulated by Admin)
And much more...
messenger, customer resource management, service report, trace, workorder database, mrtg, resource management, customer relations management, gas leakage, error report
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AccessAble Help Desk Pro Edition

$499.00 - Dennis Baggott and Sons
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
caretaker, file, blackout, water leakage, autoresponders, claim, gas leak, power failure, failu, complaints
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Atomic Subscription Manager

$59.85 - AtomPark Software
Atomic Subscription Manager is a mailing list management utility. Once installed, this program automatically handles all user requests to subscribe/unsubscribe to/from the mailing list. The number of mailing lists that can be maintained is not limited. ASM is the subscription central station working real-time, 24 hours a day. Simply install the program, create a mailing list, define rules for maintaining the list and minimize the program to tray.
internet marketing, bug tracking, processing, automated, customer care, power out, disturbance, power cut, complaint, claims
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Change Request Tracker

$40.00 - retiSoft, inc.
Tracks Change Requests (CRs) for defects and new features through a full change control cycle: new, analysis, implementation, close-out. Single-user version well suited for small to medium sized software development projects. Database supports multiple concurrent projects and project personnel. Optional (selectable by project) e-mail notification of key project personnel on CR state changes. Flexible selection criteria for report generation.
customer, janitor, water leak, packet sniffing, worldmail, friend requester, adder, myspace adder, signing, x 509
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Small Business Security Manager

$399.95 - Custom Business Applications Corporation
The Small Business Security Manager is designed to assist the classified facilities security officer (FSO) with visitor control, employee security training, and document control duties. A user friendly interface, numerous reports, batch employee training and data update capabilities, and visit requests and authorized access list generation significantly reduce administrative time.
mailbox, headers, digital, certificate, myspace marketing, netflow, mailking, create, prtg, volume
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MIB Browser

Free - KS-Soft
MIB Browser allows you to view the hierarchy of SNMP MIB variables in the form of a tree and provides you with additional information about each node.
With MIB Browser you can easily load (compile) standard and proprietary MIB files, view and manipulate data that is available in an SNMP agent.
MIB Browser may perform SNMP Get and Get_Next requests allowing you to check the propriety and current value of the counter on specific SNMP agent.
comments, response time, mailings, graph, mobile network administration, desk, myspace software, router, myspace bot, gammadyne
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