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ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus AdventnetManageEngine SupportCenter Plus IT Service Management Toolkit Vol. 1
Web-based Customer Service & Support Soft Web-based Customer Service & Support Soft Web-based Customer Service & Support Soft ITIL - SLA Template


Free - ZOHO Corp.


ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Custom

Free - AdventNet Inc


ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Custom

Free - Adventnet Inc


ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Custom

$129.00 - ProcessWorx LLC


This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes; part of a more comprehensive ITSM Toolkit.


Web based help desk for small businesses.

Polar Help Desk
$200.00 - Polar

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

service, service level agreement, management, customer support software, knowledge base, contact management, server, request tracking, sla violation tracking, self service portal, customer, trouble ticketing system




 

Network and service monitoring

Easy Network Service Monitor
$99.00 - Javvin Company

Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets displayed in an easy to understand chart. You can configure the system so that when something goes wrong, a set of immediate actions will be triggered.

application, services, windows, help desk, helpdesk, monitoring, helpdesk software, help desk software, service management, workflow management, network monitor, admin


Web based help desk for small businesses.

Polar Help Desk Free
Free - Polar

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

remote, itil, itsm, service catalog, online technical support, computer technical support, web based help desk, technical support, helpdesk system, trouble ticket, execute, schedule




 

Keep your Windows services up and running!

Service Hawk
$279.00 - Wingenuity, Inc.

Don't risk losing money or valuable customers due to service failures! Keep your Windows Services running or restart them on a user-defined schedule. Service Hawk can periodically restart services on a user-defined schedule regardless of their state, ensuring that your services are running smoothly and stay operational. Often a service reports that it is "running" but is in a hung or frozen state. Scheduling an automatic restart is the solution!

administration, start, monitor, srvany, utilities, service monitor, windows services, snmp, networking, launch, serviceit, make


ProcessWorx CMDB

ProcessWorx CMDB
$149.00 - ProcessWorx LLC

The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.

linux, server monitoring, reporting, customer help desk, active directory, network, maintenance, administrator, system, windows service, automation, network management


Run any application as a Windows Service

ServiceMill
$79.00 - Active+ Software

Run most executable as a service: 16-bit, 32-bit, 64-bit and batch files, Java. Run custom applications as a service developed using Visual Basic, PowerBuilder, Delphi. Let your program interact with desktop even if it runs on a user account. No modifications are required for existing programs to work. Very easy remote & Local administration through Service+.

network troubleshooting, network performance, network availability, fault management, network applications, scheduler, service hawk, service monitoring software, service interruption monitor, restart services, scheduling, control


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