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Instant Knowledge Base
$29.99 - PC Experts
Instant Knowledge Base is a new, powerful help-desk, problem / solution-tracker, database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
knowledge base, knowledgebase, base, knowledge, knowledge management, document management, management, customer, text, search, service, support
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Querybot Web Knowledgebase/FAQ
$19.95 - Querybot Systems
Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.
html, knowledge retention, project management, knowledge management system, project documentation, wiki, small, business process management, help desk, migrate, ianywhere, sybase
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powerDOCUMENTS
$19.00 - KLV GmbH
powerDOCUMENTS is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information.
transfer, converting, from, articles, problem, intranet, sqlanywhere, rdbms, microsoft, odbc, administrative tools, dbms
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KBase for Outlook
$190.00 - kalmstrom.com Business Solutions
A knowledge baseĀ that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.
article management, content management, search engine, outliners, business, simple knowledge management, article storage, myinfo, unstructured information, forum, hierarchy, archiving system
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KBase for Outlook
$190.00 - kalmstrom.com Outlook Solutions
A knowledge baseĀ that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.
learning organization, unstructured knowledge, knowledge system, sharepoint, lamp solution, lamp solutions, knowledge tree, knowledge capturing, move, versus, conversion, knowledge management solution
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Rapid Email Support
$14.95 - Pajersoft
Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.
public folder, outlook, email, customer support software, service level agreement, contact management, request tracking, sla violation tracking, self service portal, trouble ticketing system, backend, dump file
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