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Public Folder HelpDesk for Outlook
Free - Mailhilfe.de
Public Folder HelpDesk for Outlook is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned and re-assigned to support experts, while tracked and supervised by support managers. Customer information, problem description, progress, solutions, time spent and more information are all stored in the ticket.
writing, knowbase, cardfile, organizer, free form, server, problem, articles, work orders, frequent, questions, autoresponder
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AutoFAQ Addin
Free - NearSky
Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
helpdesk software, service desk, databases, asset, issue, track, information management, library, journal, todo, manager, scheduler
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Relata Enterprise
$199.00 - Stratabase
Web-based knowledge worker automation (KWA) and customer relationship management (CRM) software for contact management, account management, scheduling, goal and outcome management, blogs, file sharing and more. Increase productivity. Full data sharing and synchronization support.
hierarchical, organized, subtasks, list, subtask, title, share, grid, sorting, advanced, keywords, tips
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Knowledge Store
$20.00 - KC7JHO Software
From project and source code management to call / incident logging The Knowledge Store can consolidate and organize every piece of information from each member of your team, or just help you keep track of you everyday life helping you to live and work stress free with ease and productivity. The uses for this software are limited only by your own imagination and organizational skills. E-Mail me if you have any questions.
word, programmers, rich, solutions, print, product, highlighting, experience, basic, unique, author, exporting
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Base Mailer
$12.99 - xNeuron
Base Mailer is a simple e-mail client for mass e-mails dispatching. An e-mails list can be picked up from a specified database.
It's allow to send an e-mails based on templates, in plain text or HTML format, with possible attachments or images.
Using internal templates language you can easily personalize your sendings. Flexible database filtering let you select only records you want to apply to.
trick, collection, previe, solving, search, delphi, tracks, system, sla management, contract management, trouble ticketing, purchase order management
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IDEA! Free Edition
Free - SYCON Beratungs GmbH
Highly flexible knowledge organizer and collaboration tool for the smallest project to the largest enterprise. Organize ideas, thoughts, questions, key information and related data in a simple, fast and efficient way during your daily work. Use it for projects, meetings, customer management, asset management, virtual filing systems, training modules etc. Handle any kind of knowledge from various sources for easy access and re use in its context.
asset management, calendar sharing, business activity monitoring, business intelligence, contact, recipe, source code, call logging, manage, incident logging, bill, consolidate
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