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Web Help Desk Software for Windows
Free - Web Help Desk Software
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
application preferences, group policy preferences, user workspace, desktop manager, tracking, network, multiple, tech support, wallpaper, housecall, remote assistance
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Instant Housecall
Free - Instant Housecall Inc.
Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers.
firewall, house call, port forward, router, netsupport, service level agreement, contact management, request tracking, knowledge base, sla violation tracking, service
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Desktop Authority
Free - ScriptLogic (Pittsburgh PA Office)
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
self service portal, customer, trouble ticketing system, help, problem resolution, customer service, call tracking, help desk system, corporate, monitoring, asset management
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Desktop Authority(1)
Free - ScriptLogic Corporation
The Desktop Authority family of products reduces the cost of managing the Windows desktop and eases the administrator’s burden to support the desktop lifecycle by enabling administrators to proactively control, inventory, secure, and support desktops from a central location. This solution provides enterprises the granular control they need over Windows desktops and applications to increase IT efficiency, meet compliance requirements, and more
audit, hardware, project, problem, reporting, request, servicedesk, dispatching, scale, technical, accounting
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EasyDesk helpdesk
$49.00 - Ziggyred Software
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. For single or multiple support staff and with many features and reports. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
service desk, etom, ticketing, itsm, lead, task, scheduling, screensaver, productivity tools, access desktop, mobile access
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HelpDesk CentreDesk Repair
Free - Merging Technologies
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
virtual desktop, supportdesk, multi, skin, cool, grid, drag, xdesk, wheel, plus, perfect
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