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QUAD Help Desk Pro Edition 2006
$299.00 - Dennis Baggott and Sons
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
call centre, browser based, case management, issue management, track, server, base, sla management, contract management, trouble ticketing, purchase order management
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ManageDesk Virtual Desktop
$36.00 - ManageBytes Software
Is your computer desktop getting overcrowded? Are you having difficulty quickly accessing software applications? Then it's time for you to consider trying virtual desktop software. ManageDesk solves desktop clutter problem by providing the most robust multiple desktops software available. This compact virtual desktop management software makes multitask computing a pure pleasure.
defect tracking, work order management, support management, quad help desk pro, windows based customer support, user support, source code, desktop manager, ataf, iis50, iis40
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ATAF-Support
Free - Christian C. Rasmussen
The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
chilli, switch, screensaver, remote pc, desktop management, share desktop, password, desktop administration, network administration, livehelp, remote file transfers
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Virtual Desk
$24.99 - JDSoft
Virtual Desktop is a desktop manager to create many virtual desktops and switch among them. With Virtual Desktop, your computer screen seems being enlarged many times. You can organize your windows and put related windows into one desktop and keep your screen clear and well organized. Virtual Desktop provide you three methods to switch among desktops: switching window, shortcuts and hotkeys. Additionally, skin and many features are configurable.
visitor monitoring, website, live customer support, remote deployment, live assistance, web site, pocket pc, live chat software, livechat, push web pages, remote helpdesk
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Desktop Authority
Free - ScriptLogic
Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
linux, pc remote control software, mobile computing, dynamic inventory, live help desk application, customer service software, livesupport, system monitoring, secure remote desktop access, live, audit
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ProvideSupport: Live Chat for Website
$15.00 - Provide Support, LLC
Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.
hardware, newsletter, telephone messages, telephone calls, post it notes, ecrm, support center, call logging, tickets, telephony, support calls
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