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StromaSoft CRM Customer Service Helpdesk - Outlook Edition

$199.00 - StromaSoft Ltd
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
helpdesk, helpdesk software, support, help desk, call center, customer support, help desk software, customer service, call tracking, helpdesk system, help desk system, problem resolution
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rapidHELP

Free - rapidHelp Software
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
knowledgebase, issue tracking, outlook, technical support, web helpdesk, web helpdesk software, customer relations management, web help desk software, web help desk, telephony, call, netsupport
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ieSupportManager

$1192.00 - ieComputerSystems Ltd
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
web based, active directory, remote control software, remote control, pc anywhere, remote helpdesk, free help desk software, free helpdesk, free helpdesk software, free helpdesk system, free help desk system, free help desk
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Dynasoft TeleFactura

$1649.00 - Dynasoft Ltd
Web-enabled, Dynasoft TeleFactura is the definitive data and telephony switch billing programme for Calls + Data Access Service Providers distributing switchless telecoms and/or data services, such as data, telecoms, callshop and tele-shop operators, service distributors, and any company needing a full-featured programme to manage their customers and offer Web access to their data. Compatible with VoIP and data CDR’s.
trouble ticket, support center, instant messaging, tickets, newsletter, call logging, support calls, workflow, sticky notes, telephone messages, customer, managements
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Remote Helpdesk

$395.00 - GID Software
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, audio chat, file transfer, macro functions and proxy tunnel for supporting users behind firewalls.
relationship, telephone calls, post it notes, ecrm, incidents, trial software, service level agreement, service software, knowledge base, service desk, callcenter, helpdesk for free
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Remote Administrator

$35.00 - Famatech International Corp.
Remote Administrator (Radmin) is a secure remote control software that
enables you to work on a remote computer as if you were sitting in front
of it. This program is the ideal remote access solution. You can access the
same computer from multiple places and use advanced file transfer,
remote shutdown, Telnet, OS-integrated NT security system support, etc.
Radmin outperforms all other remote controls in speed,
reliability and security.
service, web connector, ticket, service level, ireland, multi lingual, knowledge, free download, clipper, multilingual, dublin, spanish
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