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StromaSoft CRM Customer Service Helpdesk - Outlook Edition
$199.00 - StromaSoft Ltd
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
customer, service, help desk, business, helpdesk, customer service software, customer support software, chat, linux, server, client
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Easy-CSS
$99.00 - kosmos BOS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
management, unix, video chat, representative, live voice, hosting, call center, support, small business crm, crm software, service management
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Queuing Model Excel
$27.00 - Bizpep
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
accounting, user, live help, online, website, java, windows, schedule, customer service, knowledge base, monitor
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LiveServiceDesk
$249.00 - SwampFox Software Ltd
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.
vps hosting, vps performance, virtual private servers, vps speed, vps reliability, home, live, web based, voip, webcam chat, relationship
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NewWayService
$192.00 - OroLogic Inc.
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.
service hawk, service monitoring software, application, windows services, service interruption monitor, network monitor, monitoring, service monitor, restart services, services, sales
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Vuechat
$80.00 - Bluetech Inc.
Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a repres
phone, express, lindows, corporate, video camera, help, computer repair, customer support, dispatch software, tech support software, time billing
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