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VueChat Enterprise Server AvailSuite Service Desktop Pro ITIL Service Management (ITSM) Toolkit
Vuechat - Customer Service and CRM software Service Business Management Software Business Management Software ITIL Service Management Toolkit


$19.00 - VueCam


VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.

$295.00 - MS Team LLC


AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it covers all activities of a small company, helping you to run your business every day.

$99.95 - Webtech Softwares & Services Ltd


Service Desktop Pro is an integrated Business and Personal Information Management Software. It is basically aimed at IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers.

$149.00 - ProcessWorx LLC


The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.


Software for service centers and workshops.

E-Service Center Manager (ESCM) - Server
$800.00 - ITSuperiority Inc.

E-Service Center Manager (ESCM) – software for service centers and workshops. ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.

it services, service software, live help software, computer services, live support software, ticketing system, computer service software, workshops, service center software, service centers, personal productivity


 

Software for service centers and workshops.

Service Center Manager (SCM) - Server
$1000.00 - Alarit Inc.

Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.

orders, sme management, invoices, customers, scheduling, newsletter, telephone messages, telephone calls, post it notes, ecrm, support center


Web based help desk for small businesses.

Polar Help Desk
$200.00 - Polar

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

call logging, tickets, telephony, instant messaging, support calls, workflow, sticky notes, managements, outlook, incidents, calendar


 

HS Invoice Manager 1.0

HS Invoice Manager
$126.00 - Hillstone Software

HS Invoice Manager 1.0 is an invoicing application for small business. It allows a user to Issue and Print Professional Invoices, Credit Notes, Account Statements, Price Lists and Control Product Stock. KEY FEATURES: - Maintain customer account list, track account balances - Issue product and service invoices, credit notes, statements - Record payments on customer accounts - View Sales Activity, View and print any saved transaction

customer request, contract, customer service and support, easy, five steps, technician, appointment, live chat software, service level agreement, itil, itsm


Handle all your customer information

IS CRM System
$98.95 - Igoodsoft

IS CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.What you see is what you get.It supports multi-user and access control.It supports most of major database servers such as SQL Server,Access,Oracle,MySQL and others.It supports secondary development.

service catalog, cmdb, maximize, line, utilization, bizpep, profit, queuing, points, staff, costs


Add live chat on your website : Live2Support

Chat Interface for Operator
$8.99 - Live2Support Inc.

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial.

model, optimize, flow, minimize, excel, queue, live service software, live customer service, web based help desk, network, appels de service


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