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ManageEngine SupportCenter Plus

Free - AdventNet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
service, help desk, helpdesk, management, knowledge base, customer support software, helpdesk software, customer, help desk software, service level agreement, contact management
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AyaNova

$199.00 - Ground Zero Tech-Works Inc.
Provide first class customer service while improving your bottom line with AyaNova’s full control over your entire service department affordable for small business. With minor updates and support always free, manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, QuickBooks or PeachTree interface, custom reports, mobile & web browser interface and more
request tracking, sla violation tracking, self service portal, trouble ticketing system, web based help desk, notify password expiry, change password, account unlock, gina, self service password reset, identity management
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Polar Help Desk

$200.00 - Polar
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
winlogon, update active directory, web based active directory, workflow management, asset management, web help desk, webhelpdesk, online technical support, computer technical support, technical support, helpdesk system
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Web Help Desk Software for Mac OS X

Free - Web Help Desk Software
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
trouble ticket, services, support, site messenger, im software, web messaging, website messenger, work order, cmms, sla management, itil
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Web Help Desk Software for Windows

Free - Web Help Desk Software
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
contract management, trouble ticketing, purchase order management, inventory management, service desk, itil help desk, web based helpdesk, service request, tcp ip, online, customer help desk
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Help Desk for IIS

$199.00 - MIS Utilities
Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
active directory, scheduling, performance, windows, password reset self service, password reset, web based password reset, help desk password reset, secure, ping, instant messaging software
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