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The Help Desk Toolkit
$199.00 - Ovitz Taylor Gates
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
helpdesk, help desk, helpdesk software, support, help desk software, customer support, customer service, call tracking, web based, helpdesk system, help, call center
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DNA Helpdesk
$1600.00 - NetSupport Ltd
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
issue tracking, ticket, web based help desk, service, web helpdesk, web help desk, web helpdesk software, customer relations management, problem resolution, help desk system, knowledge base, service desk
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ieSupportManager
$630.00 - ieComputerSystems Ltd
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
desk, technical support, asset management, knowledgebase, customer support software, free help desk software, trouble ticket, chat, network, customer, issue, knowledge
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LBE Desktop Helpdesk
$180.00 - Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
support desk, web based helpdesk, pc inventory software, software license compliance, management, tracking, sla management, contract management, trouble ticketing, purchase order management, online technical support, computer technical support
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BridgeTrak Help Desk Software
$995.00 - Kemma Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
computer inventory, web enabled help desk, support requests, website, customer service software, hardware, inventory, audit, service level agreement, callcenter, helpdesk for free, call
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CI Discovery Network Inventory
$199.00 - Kemma Software
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
service software, web connector, trial software, service level, help desk application, dms help desk, it help desk software, computer help desk, netsupport, active directory, contact centre, service request
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