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Razordesk helpdesk 3U

Free - Blue Tang Web Systems Ltd
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.
support, helpdesk, customer, help desk, customer support, technical support, trouble ticket, chat, server, web based, razordesk
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Razordesk 3U

Free - Blue Tang Web Systems Ltd
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 14 days installation support.
ticketing system, help, customer support software, online, customer service software, live help, client, web based help desk, live chat, live, helpdesk software
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VueChat Customer Service

$19.00 - VueCam
VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
live support, live chat support, knowledge base, unix, video chat, representative, linux, live voice, website, windows, live customer support software
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MGCS

$349.00 - Dennis Baggott and Sons
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..
customer online support, online sales software, live support software, service, application, call center, business, user, online technical support, computer technical support, help desk software
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VenusValley Live Support

$16.95 - PPP Infotech Ltd
VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time.
Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.
helpdesk system, text chat, live chat for websites, ajax chat, live person, e commerce, live help for websites, visitor tracking, instant, knowledgebase, groupware
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MiraMail

Free - Nevrona Designs
Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email
collaboration, communication, ticket, support desk, web based helpdesk, calendar, quad help desk pro, knowledge, email, internet, sales
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