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SRM Help Desk 2005
$479.00 - Dennis Baggott and Sons
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
live voice, favorites, unix, video chat, anywhere, client, desktop administration, remote power management, active directory reports, windows
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DataTrack System
$349.99 - Magnoware Systems
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
remote software installation, configuration, patch, supply, order, part, parts, call center, work, services
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AutoFAQ Addin
Free - NearSky
Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
time, service report, customer service, workorder database, customer relations management, customer resource management, work order, web enabled help desk, resource management, time management
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RemotePass Access HyperSecure
$240.00 - RemotePass Technologies
RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ...
it help desk, help desk software, help, trouble, tracking, desk, support requests, pc support, issues, hash
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BeamYourScreen
$19.00 - BeamYourScreen
BeamYourScreen is a simple, fast, easy-to-use software program for remote desktop sharing, which allows users to show their computer screens online. You can give sales presentations and product demos, provide remote support, meet and collaborate online. BeamYourScreen is incredibly fast, unbelievably easy, and completely secure. Boost your productivity, save time and money. Intelligent Session Login technology can be integrated on any website.
exchange, registry, administrator, samba, computer services, tech support software, it services, crm software, remote control, computer repair
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LIVECHAT ContactCenter
$33.00 - LIVECHAT Inc.
LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
service software, account, edirectory, openldap, novell, service management, time billing, ticketing system, computer service software, small business crm
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